The Virtue customer care team is a small but mighty crew dedicated to answering all your questions and resolving your issues. You can reach them Monday–Friday 9 AM–5 PM EST by emailing customercare@virtuelabs.com. You may also call anytime at 844-782-4247 to leave a voicemail, and they’ll get back to you as soon as they’re able. For salon inquiries, contact professionals@virtuelabs.com.